We understand that circumstances may change, and you might need to modify or cancel an order you’ve already placed. Here’s some information to guide you:
Change an Order: Once an order is submitted, it immediately enters our processing system to ensure prompt fulfillment and delivery. Therefore, we cannot guarantee the ability to change an order once it has been placed. However, if you need to make changes, please contact our customer support team as soon as possible. They will do their best to accommodate your request if the order has not yet been processed or shipped.
Cancel an Order: If you wish to cancel your order, please contact our customer support team at the earliest opportunity. If your order has not yet been processed, there’s a possibility we can cancel it. However, if the order has already been processed or shipped, we may not be able to cancel it. In such cases, you may need to proceed with a return or exchange as outlined in our Returns and Refunds Policy.
We advise reaching out to our customer support team promptly to discuss any order changes or cancellations. Please provide them with your order details, and they will guide you through the appropriate steps based on the status of your order.